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Organizational Trust : A Cultural Perspective
The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties.These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal constituencies.Managing such differences demands trust. This book brings together research findings on organizational trust-building across cultures.Established trust scholars from around the world consider the development and maintenance of trust between, for example, management consultants and their clients, senior international managers from different nationalities, different internal organizational groupings during times of change, international joint ventures, and service suppliers and the local communities they serve.These studies, set in a wide variety of national settings, are an important resource for academics, students and practitioners who wish to know more about the nature of cross-cultural trust-building in organizations.
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Customer Relationship Management : A Global Perspective
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of Customer Relationship Management (CRM).The best hope for achieving a sustainable competitive advantage in a global marketplace is by means of better understanding which customers are in the best position to experience long-term, profitable relationships for the globally oriented firm.This book offers both an academic and a practical viewpoint of the importance of CRM in a global framework.It integrates the topics of knowledge management, total quality management, and relationship marketing with the goal of explaining the benefits of CRM for internationally active firms.The authors have included six case studies which allow the reader to undertake the role of CRM consultant in a 'learning by doing' approach.The book should be required reading for all business executives who desire a customer-oriented approach to success, and for all students of business who desire to gain insight into a relationship management approach which will become ever-more important in the years ahead.
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Understanding Education : A Sociological Perspective
Who should be educated, when, by whom and how? What purposes should education serve? Why does education matter? These fundamental questions of value are not always seen as central to the sociology of education.However, this book argues that they are pivotal and provides a sophisticated and engaging introduction to the field that is designed to open up these important debates.It draws attention to the many points of disagreement that exist between major thinkers in the sociology of education, and the values on which their ideas are based.By involving readers in crucial questions about the potential contribution of sociology to education policies and practices, it aims to bridge the divide between education as it is talked about by academics, and the concerns of policymakers and educators who have to make practical decisions about what is to be done. Chapter by chapter the book introduces competing approaches in the sociology of education - structural functionalism, symbolic interactionism, Marxism, feminism, critical race theory and poststructuralism.It shows how these can be applied to major themes such as social reproduction, the politics of knowledge, multicultural education, identity and teachers’ work.Throughout, the authors emphasise the importance of understanding social and educational values and the ways in which these underpin and impact upon the work of both academics and educators.
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Understanding Postmodernism – A Christian Perspective
Postmodernity has matured. But the challenge of navigating our contemporary culture remains.In order for Christians to make wise decisions, we first need to understand the many facets of our postmodern context. If Rene Descartes is often identified as the first truly modern philosopher in light of his confidence in human reason, then postmodernism has taken Descartes to the woodshed.Stewart Kelly and James Dew detail the litany of concerns that postmodernism has raised: overconfidence in human reason, the limitations of language, the relativity of truth, the lack of a truly objective view, the inherently oppressive nature of metanarratives, the instability of the human self, and the absence any moral superiority. With wisdom and care, Kelly and Dew compare these postmodern principles with the gospel of Jesus Christ and the Christian faith.What emerges is neither a rejection of everything postmodernism is concerned with nor a wholesale embrace of all that it affirms.Instead, we are encouraged to understand the postmodern world as we seek to mature spiritually in Christ.
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Is this purely from an understanding perspective?
Yes, this is purely from an understanding perspective. The goal is to provide clear and concise information to help clarify any confusion or answer any questions you may have. The focus is on providing accurate and relevant information to enhance your understanding of the topic at hand.
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What is digital communication from the perspective of Watzlawick?
Watzlawick views digital communication as a form of communication that is inherently different from face-to-face interactions due to the lack of nonverbal cues and physical presence. He emphasizes that digital communication can lead to misunderstandings and misinterpretations because it lacks the richness of in-person communication. Watzlawick also highlights the importance of being aware of the limitations of digital communication in order to effectively convey messages and maintain relationships.
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How can empathy and love be explained from a biological perspective?
Empathy and love can be explained from a biological perspective through the release of certain hormones and neurotransmitters in the brain. When we feel empathy towards someone, our brain releases oxytocin, often referred to as the "love hormone," which promotes bonding and social connection. Additionally, the activation of mirror neurons in the brain allows us to understand and share the emotions of others, leading to empathetic responses. Love, on the other hand, is associated with the release of dopamine and serotonin, which are neurotransmitters linked to pleasure and reward, reinforcing positive feelings towards a person. Overall, these biological mechanisms play a crucial role in fostering empathy and love in human relationships.
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How can one analyze bread from a communication theory perspective?
One can analyze bread from a communication theory perspective by examining the ways in which bread communicates cultural and social meanings. For example, the type of bread one consumes can communicate one's socioeconomic status or cultural background. Additionally, the act of sharing bread can communicate hospitality and community. Furthermore, the packaging and marketing of bread can be analyzed in terms of how it communicates messages about health, tradition, or sustainability. Overall, bread can be seen as a form of nonverbal communication that conveys a variety of messages within a cultural context.
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Making Social Worlds : A Communication Perspective
Making Social Worlds: A Communication Perspective offers the most accessible introduction to the tools and concepts of CMM – Coordinated Management of Meaning – one of the groundbreaking theories of speech communication. Draws upon advances in research for the most up-to-date concepts in speech communicationDefines the 'critical moments' of communication for students and practitioners; encouraging us to view communication as a two-sided process of coordinating actions and making/managing meaningsQuestions how we can intervene in dangerous or undesirable patterns of communication that will result in better social worlds
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Child Development : Understanding A Cultural Perspective
Every child is born into a community, a society with a culture, in which they will live, grow and develop.Cultures lead to differences in children’s development, but equally important, culture is an essential component of every child’s psychological development. Taking a chronological approach, from prenatal development to adolescence, your knowledge of developmental psychology will grow with the child. To help you in your studies· Social, cognitive, emotional and physical aspects of development are interwoven to help you connect the material· You can read case studies from across the globe to enable you to compare cultures· Key research studies are highlighted to help you get to grips with the theory· You’ll be encouraged to ‘Stop and think’ and engage your critical skillsYou can also access revision tools online. In this new edition we've reduced the number of chapters so it covers only what you need to know and we've added a glossary to help with understanding.This textbook is essential reading for undergraduate students taking an introductory course in child development or developmental psychology.
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Understanding Others in a Neurodiverse World : A Radical Perspective on Communication and Shared Meaning
Autistic people often experience difficulties with social communication.This can impact all areas of life and can contribute to poorer mental health outcomes, reduced opportunities for fulfilling social interactions and barriers to health and social care, education and employment.This book offers a new way of understanding why cross-neurotype mis attunements in communication may happen by taking the double empathy problem - the reframing of social communication difficulties as a two-way problem, not simply the result of an autistic 'deficit' - and a little-known cognitive linguistics theory, 'relevance theory', as a starting point. Weaving together threads from critical autism studies, a social-justice perspective, cognitive science, linguistics and sociology, this book leads the reader towards a new, radical perspective of how we can understand these breakdowns in understanding.
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Communication and Social Change : A Citizen Perspective
How do the communication practices of governments, NGOs and social movements enhance opportunities for citizen-led change?In this incisive book, Thomas Tufte makes a call for a fundamental rethinking of what it takes to enable citizens’ voices, participation and power in processes of social change.Drawing on examples ranging from the Indignados movement in Spain to media activists in Brazil, from rural community workers in Malawi to UNICEF’s global outreach programmes, he presents cutting-edge debates about the role of media and communication in enhancing social change.He offers both new and contested ideas of approaching social change from below, and highlights the need for institutions – governments and civil society organizations alike – to be in sync with their constituencies. Communication and Social Change provides essential insights to students and scholars of media and communications, as well as anyone concerned with the practices and processes that lead to citizenship, democracy and social justice.
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Which perspective?
The perspective that one chooses to adopt can greatly influence their understanding of a situation or issue. It can shape their beliefs, attitudes, and behaviors. By considering different perspectives, individuals can gain a more well-rounded view of a topic and make more informed decisions. It is important to be open to different perspectives in order to foster empathy, understanding, and collaboration.
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How can one analyze bread from the perspective of communication theory?
Bread can be analyzed from the perspective of communication theory by examining the various elements involved in its production, distribution, and consumption. For example, the process of making bread involves a series of steps that require clear communication between individuals or machines to ensure the final product is of high quality. The packaging and labeling of bread also play a role in communicating information to consumers about the product's ingredients, nutritional value, and brand identity. Additionally, the act of sharing bread with others can be seen as a form of nonverbal communication that fosters social connections and cultural traditions.
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Which writing perspective?
The writing perspective refers to the point of view from which a story is told. It can be first person, where the narrator is a character in the story and uses "I" to tell the story. It can also be second person, where the narrator addresses the reader as "you," or third person, where the narrator is not a character in the story and uses "he," "she," or "they" to tell the story. The choice of writing perspective can greatly impact how the reader experiences and interprets the story.
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From whose perspective?
The perspective from which a story or situation is being told can greatly influence the way it is perceived. It is important to consider the perspective of the narrator or the person telling the story, as well as the perspectives of the different characters involved. Understanding the different viewpoints can provide a more comprehensive understanding of the situation and can help to uncover different layers of meaning and interpretation.
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